tq777 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1. Who We Are

This Privacy Policy is issued by tq777 (hereinafter referred to as "tq777", "we", "us", or "the Platform"), the operator of the online betting and casino platform accessible at https://tq777.ws and any associated subdomains or mobile-optimised versions thereof. tq777 is the data controller responsible for the personal information of registered players and visitors to the platform.

tq777 operates primarily as an online betting and casino service for adult players located in Bangladesh. All platform transactions are denominated in Bangladeshi Taka (৳ BDT). Our platform offers cricket betting, live casino games, slots, table games, and the Hi-Lo card game, among other products.

If you have any questions about this Privacy Policy or about how tq777 handles your personal data, you may contact us at any time using the details provided in Section 14 of this document.

2. Data We Collect

tq777 collects personal data in several categories depending on your interaction with the platform. The table below summarises the categories of data we collect and examples of the specific data points within each category.

tq777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data for identification purposes, health data, or data concerning a person's sex life or sexual orientation, except where such data is voluntarily and explicitly provided by the player in the context of a responsible gaming self-declaration.

3. How We Collect Your Data

3.1 Data You Provide Directly

The majority of personal data tq777 holds about you is information you provide directly when you: create a tq777 account and complete the registration form; submit identity verification documents in response to a Know Your Customer (KYC) request; make a deposit or withdrawal and provide payment method details; contact tq777 customer support via live chat or email; or complete any other form or survey on the platform.

3.2 Data Collected Automatically

When you access and use the tq777 platform, certain technical and usage data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, the device and browser you are using, the pages you visit within the tq777 platform, the duration of your session, and the actions you take (such as games opened, bets placed, and features accessed). This automatic data collection is necessary for the platform to function correctly and to detect and prevent fraud.

3.3 Data from Third Parties

tq777 may receive personal data about you from third-party sources in limited circumstances, including: payment processors such as bKash, Nagad, Rocket, and Upay confirming transaction status; identity verification service providers confirming the authenticity of documents you have submitted; and fraud prevention databases flagging account activity that matches known patterns of fraudulent behaviour.

4. How We Use Your Data

tq777 uses the personal data we collect for the following specific purposes:

• Account Management: To create and maintain your tq777 player account, verify your identity, and manage your login credentials.
• Platform Delivery: To provide you with access to betting markets, casino games, slots, and all other tq777 platform features you have chosen to use.
• Payment Processing: To process your deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods, and to maintain accurate transaction records in BDT.
• Identity Verification: To conduct Know Your Customer (KYC) checks, verify your age (21+ requirement), and comply with anti-money laundering obligations.
• Fraud Prevention and Security: To monitor for suspicious activity, detect duplicate accounts, investigate potential bonus abuse, and protect the integrity of the tq777 platform and its players.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain records of our communications with you.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling, to apply deposit limits or cooling-off periods that you have requested, and to contact you if our responsible gaming tools identify concerning patterns in your account activity.
• Platform Improvement: To analyse aggregate, anonymised usage data to identify technical issues, improve platform performance, and develop new features for Bangladesh players.
• Legal Compliance: To fulfil tq777's obligations under applicable laws, respond to lawful requests from competent authorities, and maintain records as required by financial regulations.
• Service Communications: To send you transactional notifications related to your account, such as deposit confirmations, withdrawal approvals, password reset confirmations, and important policy updates.

tq777 does not use your personal data for automated profiling that produces legal or similarly significant effects on you, nor do we use your data to make automated decisions that deny you access to the platform without human review.

5. Legal Basis for Processing

tq777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contractual Necessity: Processing that is necessary to perform the contract between you and tq777 — specifically, operating your player account, processing bets, and handling deposits and withdrawals. Without this processing, tq777 cannot deliver its services to you.
• Legal Obligation: Processing that tq777 is required to carry out under applicable law, including identity verification, anti-money laundering checks, and the retention of financial transaction records.
• Legitimate Interests: Processing that serves tq777's legitimate business interests where those interests are not overridden by your rights and interests. This includes fraud prevention, platform security monitoring, aggregate usage analytics, and responsible gaming monitoring.
• Consent: Where tq777 relies on your consent as the legal basis for a specific processing activity, we will ask for your consent explicitly and separately. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Sharing Your Data

6.1 Service Providers

tq777 shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank), identity verification providers, fraud detection services, cloud infrastructure providers, and customer support software providers. All service providers are bound by data processing agreements that restrict their use of your data to the specific service they are providing to tq777.

6.2 Legal and Regulatory Disclosure

tq777 may disclose personal data to competent governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, by a valid court order, or where tq777 has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity, or to protect the safety and rights of tq777, its players, or the general public.

6.3 Business Transfers

In the event that tq777 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, personal data held by tq777 may be transferred to the acquiring entity as part of that transaction. You will be notified via the contact details registered to your account if such a transfer occurs and if it results in a material change to the way your data is processed.

6.4 No Sale of Data

tq777 does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing, advertising, or commercial purposes. Your data is used exclusively in connection with the operation of the tq777 platform and as described in this Privacy Policy.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit, such as your preferred language, session authentication token, and other settings. tq777 uses cookies and similar technologies (such as local storage and session storage) to keep the platform functioning correctly for each individual player.

7.2 Types of Cookies Used by tq777

• Essential Cookies: Required for the tq777 platform to operate. These include session authentication cookies that keep you logged in during your visit and security cookies that help detect fraudulent sessions. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember your platform preferences, such as your chosen display language (English) and game lobby sorting preferences. Disabling these cookies will not prevent you from using the platform, but may affect your experience.
• Analytical Cookies: Used to collect anonymised, aggregate data about how players use the tq777 platform — for example, which game categories are most visited and where players encounter errors. This data is used solely to improve the platform and is not linked to your individual identity.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that blocking essential cookies will prevent you from logging in to your tq777 account and using the platform. For instructions on managing cookies in your specific browser, refer to that browser's official help documentation.

8. Data Security

tq777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and tq777 servers.
• Encryption of sensitive data at rest, including financial transaction records and identity verification documents.
• Access controls limiting internal access to personal data to only those tq777 staff and systems that require it to perform their specific functions.
• Regular security assessments and penetration testing of the tq777 platform infrastructure.
• Monitoring systems that detect and alert on anomalous access patterns or suspicious activity on player accounts.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access resulting from compromised passwords.

While tq777 takes all reasonable steps to protect your personal data, no security system is completely impenetrable. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tq777 will notify affected players promptly through their registered contact details.

You also have a role to play in keeping your account secure. Never share your tq777 login credentials with another person, use a strong and unique password for your tq777 account, and contact support immediately at [email protected] if you believe your account has been accessed without your authorisation.

9. Data Retention

tq777 retains personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained for the full duration of your tq777 account relationship, from registration until account closure.
• Post-Closure Account Data: Following account closure, identity data and transaction records are retained for a minimum of five years to satisfy anti-money laundering regulations and financial record-keeping obligations.
• Customer Support Records: Communication records, including live chat transcripts and email correspondence, are retained for three years from the date of the interaction.
• Technical and Usage Logs: Server logs and session data are retained for 12 months from the date of collection, after which they are permanently deleted or anonymised.
• Identity Verification Documents: Scanned identity documents submitted during KYC verification are retained for five years following account closure, in line with applicable financial crime prevention requirements.

When the applicable retention period has expired, tq777 will securely delete or permanently anonymise your personal data so that it can no longer be linked to you as an individual.

10. Your Rights

As a player on the tq777 platform, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, please contact our support team using the details in Section 14. tq777 will respond to all data rights requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of the personal data tq777 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: You have the right to request correction of any personal data tq777 holds about you that is inaccurate or incomplete. For basic account information such as your email address or mobile number, you may update this directly through your tq777 account settings.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, for example where the data is no longer necessary for the purposes for which it was collected. This right is subject to tq777's legal obligations to retain certain data for the periods described in Section 9.
• Right to Restrict Processing: You have the right to request that tq777 temporarily restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where tq777 processes your data on the basis of contract or consent and by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to tq777's processing of your personal data where that processing is based on legitimate interests. tq777 will cease that specific processing unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where tq777 relies on your consent as the legal basis for a processing activity, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

11. Children's Privacy

The tq777 platform is strictly intended for adults aged 21 years and over. tq777 does not knowingly collect personal data from individuals under the age of 21. The registration process includes an explicit declaration by the player that they are aged 21 or over, and tq777 conducts age verification checks as part of its standard Know Your Customer process.

If tq777 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all balances will be placed on hold pending investigation, and the personal data of the underage individual will be securely deleted in accordance with applicable law.

If you are a parent or guardian and believe that your child has created a tq777 account, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.

12. International Data Transfers

tq777 operates primarily to serve players located in Bangladesh. However, some of the third-party service providers that tq777 engages — including cloud infrastructure providers and certain payment technology partners — may process data on servers located outside Bangladesh. Where such transfers occur, tq777 takes appropriate steps to ensure that your personal data is protected to a standard at least equivalent to that applied within Bangladesh.

These safeguards may include data processing agreements incorporating standard contractual clauses, and selection of service providers that operate under internationally recognised data protection frameworks. tq777 does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without having appropriate safeguards in place.

13. Updates to This Privacy Policy

tq777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, changes in the services we offer, or changes in applicable law. When we make material changes to this Privacy Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you via the email address or mobile number registered to your tq777 account at least 7 days before those changes take effect.

For minor or administrative updates, such as corrections of typographical errors or clarifications that do not alter the substance of the policy, we may update this page without prior individual notification. The "Last updated" date shown at the top of the table of contents reflects the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how tq777 is protecting your information.

Your continued use of the tq777 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data tq777 holds about you, please contact our Data Support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the live chat widget on the tq777 platform
• Response Time: All data rights requests and privacy enquiries are acknowledged within 5 business days and resolved within 30 calendar days (Bangladesh Standard Time, UTC+6)

When submitting a data rights request, please include your registered username and a clear description of your request so that we can locate your account records and respond efficiently. For your security, tq777 will verify your identity before disclosing any personal data in response to an access request.

This Privacy Policy was last reviewed and approved on 1 January 2026 and supersedes all previous versions.